About Us

About Us
Corporate Mission:
We are committed to supporting a high quality of community life through the delivery of friendly, effective and efficient government services.

Our Values:
Accountability, Dedication, Respect, Service Excellence

Our Vision:
To further value, align and invest in the diversity of our community to support and sustain a high quality of life for our residents and visitors.
Additional Information:
Background & Symbolism for Coat of Arms and Town Flag
History of Niagara-on-the-Lake
Interactive Location Map
• 2016 Federal Census Data
Contact Us:
Town of Niagara-on-the-Lake
1593 Four Mile Creek Road,
PO Box 100
Virgil, ON L0S 1T0

Main Phone: 905-468-3266
Back Door: 905-468-3061 (then extension #)
After Hours: 905-468-3278
Contact Us Online

TTY - Bell Relay Service
1-800-855-0511 (Voice to TTY)
711 (TTY to Voice)
Click here for details.
NEW: Online Service Request

Office Hours:
Regular office hours are Monday to Friday, 8:30 a.m. - 4:30 p.m., excluding holidays.
For general questions and inquiries, please e-mail us at info@notl.org
Administration, Clerks, and Finance:
Phone: 905-468-3266
Fax: 905-468-2959
Operations Department:
Public Works and Parks & Recreation Divisions
Phone: 905-468-3266
After Hours: 905-468-3278
Fax: 905-468-1722

Community Centre Phone: 905-468-4386

Community & Development, Building,
By-law & Parking Enforcement,
and Fire & Emergency Services:

Phone: 905-468-3266
Fax: 905-468-0301