Fire & Emergency Services FAQs

Fire & Emergency Services FAQs

Q. Are there firefighters on duty at the fire stations?
A. No.  Niagara-on-the-Lake Fire & Emergency Services consists of volunteer firefighters which means the firefighters are only in attendance at the fire station in the event of an emergency/fire call.  These are not manned halls.
 
Q. Is the fire hall museum on Anderson Lane in the Old Town open to the public?
A. No.
 
Q. If I have a fire or other emergency what number should I call?
A. Call 9-1-1.  Do not call the administration office.
 
Q. My 9-1-1 sign has been damaged/stolen.  Can the fire department get me a new one?
A. No.  The Public Works division is responsible for the maintenance and installation of new signs.
 
Q. Where is the nearest fire station in relation to my house?
A. Call the fire department administration office and we will let you know which district station is the closet.
 
Q. How close am I to the nearest fire hydrant?
A. We advise you get in your vehicle and drive until you find one.  Use your odometer in order to be precise.  We can also help by locating them on Niagara Navigator - in this respect, please call the Fire Department Administration Office.
 
Q. I would like to have an open air burn.  Am I permitted?
A. Open air burning is limited to the burning of brush only in the rural area (no household waste or construction material) and must be approved by the Chief Fire Official.  Please call Fire & Emergency Services for permission prior to any open air burn at 905-468-3266 (ext. 261).
 
Q. How can I become a volunteer firefighter?
A. The fire department generally has a recruitment once a year.  Applications are available at the fire department administration office during regular office hours - details will be included on our website and in the local papers when recruitment is taking place.
 
Q. Does the fire department provide public education on fire safety?
A. Yes.  Arrangements can be made by contacting the fire department administration office for available times and dates.  There is no charge.
 
Q. How can I arrange to have my premises inspected for fire safety?
A. Contact the fire department administration office to arrange for an inspection.  Some fees may apply.
 
Q. What does the flashing green light mean on some vehicles?
A. The purpose of flashing green lights is to help other drivers recognize a volunteer firefighter en-route to an emergency.  If you see a vehicle displaying the flashing green light, please be courteous and yield the right-of-way.  For more information, please click here.
 

 

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