Service Line Warranty Program

Service Line Warranty Program

The Town has partnered with Service Line Warranties of Canada to offer protection for homeowners for external sewer lines. Residential properties fronting a municipal sanitary sewer will receive information about the program offer in the mail during the first week of March, 2017. A second letter will be mailed out beginning January 22, 2018 with information regarding insurance for water lines on private properties. The protection is voluntary and available at affordable monthly or annual prices.

The SLWC Service Line Warranty Program protects against leaks and breaks due to normal wear and tear, age, ground shifting and tree root intrusion. If a customer’s line is in need of repair, a simple call to the SLWC 24-hour hotline will dispatch a local, licensed contractor familiar with local code. The program provides up to $8,000 per incident for external sewer line repairs. There are no annual or lifetime limits, service fees or deductibles – just protection when you need it most.

SLWC has a longstanding track record of superior service and is endorsed by Local Authority Services (LAS) as a preferred services provider.

For questions about this service, or to enroll, please contact SLWC at 1-866-922-9004 or visit www.slwofc.caFor full Terms and Conditions with complete coverage and exclusion details, visit

Article in Niagara-on-the-Lake Advance - January 2, 2018 
• Information Report- December 14, 2017
 Lord Mayor's Follow-up Letter- April 4, 2017
Media Release- February 27, 2017