Short Term Rentals

Short Term Rentals
Bed and Breakfast Establishments, Cottage Rentals,
Country Inns, Vacation Apartments and Villas

NEW – Looking to file a complaint against a Short Term Rental? Use the Town’s new Host Compliance Program by clicking here to fill out an online complaint form or calling 289-210-7226 to speak to a Host Compliance operator directly. Documents and/or pictures can be provided, as required. Representatives from this program are available 24 hours a day, 7 days a week. Click here to learn more about this program.

July 2021

July 16, 2021

RE: Short Term Rental Accommodations – Roadmap to Reopen Update - Step 3

Thank you for your continued cooperation as we navigate changes rolled out by the Province and Public Health officials, to ensure all requirements and guidelines are followed and to protect the health and safety of residents and visitors, alike. The Town of Niagara-on-the-Lake is committed to supporting you in understanding what is required as we cautiously and safely move towards recovery.

Effective Friday, July 16, 2021, at 12:01 a.m., Niagara-on-the-Lake, along with the rest of the Province, moved into Step Three of Ontario’s Roadmap to Reopen.

Step Three & Short Term Rentals

Step Three is implemented through the enactment of O. Reg. 520/21, which amends O. Reg. 364/20. These documents provide the legislative requirements and responsibilities for individuals and persons responsible for a business or organization.

According to O. Reg. 364/20: RULES FOR AREAS AT STEP 3, Businesses providing Short Term Rental accommodation are permitted to open in Step Three, on the condition that any indoor fitness centres or other indoor recreational facilities that are part of the operation of these businesses are in compliance with section 16.

The person responsible for operating a Short Term Rental must ensure that every person being accommodated is complying with all applicable restrictions on the size of social gatherings and organized public events.

B&Bs and Country Inns:  Guests in any one room must be from one household, but the establishment can rent out multiple rooms so long as physical distancing and masks are employed in common areas.  Similar to restaurants, breakfast may be served indoors so long as physical distancing can be maintained between households, and the server is complying with Public Health guidelines.

Cottages and Villas:  Guests from multiple households may occupy a cottage or villa. However, they must practice physical distancing and wear masks.

Additionally, all operators must continue to ensure their services meet physical distancing, cleaning, disinfecting and all other requirements of the Provincial Emergency Orders as well as the advice, recommendations and instructions of Public Health.

Again, we would like to thank you for your continued understanding, patience and compliance with the Provincial Orders and Regulations as we collectively strive to keep each other and the community healthy and safe.

Should you have questions regarding your 2021 Short Term Rental license, please contact Marilena Basilone at or 905-468-3266.

Thank you.  
Colleen Hutt
Acting Town Clerk


Short Term Rental Application Package    Fire Department Information Package

By-law No. 4634-13 (Consolidated, as of August 30, 2021)

2021 Application - please fill in and print the application.  This process may take between 4 - 6 weeks.

Please note:  2021 Short Term Rental Application fees, approved by Town Council, are $117.25/room.

Please be advised that only complete applications will be accepted.
A complete application must be accompanied by the following documents:
- Signed application form
- Good Neighbour Agreement
- Acknowledgement form
- *Electrical Safety Authority (ESA) Inspection Certificate, if applicable
- Valid certificate of insurance (Town must be named as an "Additional Insured")
- a to scale site plan (showing parking spaces and an amenity area) & floor plans (all floors in dwelling);
- and payment of the applicable licensing fee.

*Electrical Safety Authority (ESA) Inspection Certificate

One of the following:
1.  The Applicant must contact the Electrical Safety Authority directly at or 1-877-372-7233 in order to make arrangements for the required Electrical Safety Authority “general” inspection. All costs incurred will be the sole responsibility of the Applicant; OR 
2. Letter from a Insured Licensed Electrical Contractor stating that the property conforms to the Electrical Safety Code.

Licensing fees can be paid via cash, or cheque payable to The Corporation of The Town of Niagara-on-the-Lake.  

In order to operate in the current licensing period, a current license will need to be issued and posted within each Short Term Rental establishment.  

All Short Term Rentals within the Town of Niagara-on-the-Lake must be licensed in order to operate.  
Please also note:  Web-sites, such as, Airbnb, VRBO etc., are only a means to advertise.  In the Town of Niagara-on-the-Lake you must hold a valid Short Term Rental License to operate.

Applications can be submitted at the Town Administration Building located at 1593 Four Mile Creek Road during regular office hours (8:30 am to 4:30 pm).  Should you have any questions concerning this process, please contact the Town Municipal Offices at 905-468-3266 and we would be pleased to assist you.

List of Short Term Rentals

Please click on this link for the latest Updates to the 'Roadmap to Reopen and Section 22.

To review all Town updates related to COVID-19, please visit, or call 905-468-3266. Staff continue to be available to serve you online, over the phone, and through arranged curbside pick-up from 8:30 AM to 4:30 PM, Monday to Friday, excluding holidays. Click here to learn more about obtaining Town services.

Visit for the most up to date information from the Federal Government.